New firewall capabilities, together with the AnyInsight.ai platform, provide secure, controlled access to GenAI applications for SMBs.
Zyxel Networks has a new GenAI Protection solution designed to help SMBs and managed service providers (MSPs) safely adopt generative AI technologies.
Through combining enhanced firewall capabilities and a new cooperation with AI startup HEARTBOT AI Inc. (Heartbot AI), Zyxel Networks enables businesses to monitor, control and secure GenAI usage while maintaining productivity.
A 2025 KPMG survey found that 44% of employees have used AI in ways that contravene company policies, highlighting the growing challenge of ’shadow AI’, and without proper oversight, businesses risk data leakage, security breaches and compliance violations.
Zyxel Networks’ uses USG FLEX H series firewalls to prevent Shadow AI. Key capabilities include:
• GenAI content filtering: A dedicated application category enables admins to block all GenAI applications, selectively allow approved services, or redirect users to secure alternatives such as AnyInsight.ai.
• Application patrol: Granular controls allow IT teams to prioritise, throttle, or block specific GenAI applications beyond simple URL filtering.
• Real-time application insights: Visibility into traffic and bandwidth usage helps identify unusual activity, such as spikes that may indicate potential data leakage, allowing immediate action.
To further support secure adoption, Zyxel Networks can also offer AnyInsight.ai, a cloud-native AI Application platform that enables managed access to more than 20 leading GenAI LLMs, over 350 AI agents and connected applications.Employees can seamlessly switch between different large language models (LLMs) and agents within a harnessed environment, with access governed by defined roles and permissions. Organisations can deploy customisable AI agents tailored to specific tasks or workflows to support AI transformation.
AnyInsight.ai is available alongside Zyxel Networks’ firewall solutions as an independent licensed service.
